Frequently Asked Questions (FAQ):
We will take care of the issue if buyer reports it within 15 days. Most of the time it's either a light bulb or a wire, and we can send replacement light bulb or wire along with the next order with no additional charge. If it's something that can not be easily fixed, then we will need the burner back to either fix or just replace. If it's after 15 days, we sell replacement wire and light bulbs and they are inexpensive to purchase.