Thank you for visiting etsdesign.com. I hope you are having a great experience shopping with us. Our company has been in business since 2003, and our warehouse relocated from Nebraska to Georgia in the year of 2007. Within eight years of doing business, we have build our trust with our customers. The policy is to tell customers everything upfront, and straight forward. We are committed to provide superior quality of products and good services to the best of our ability. Thanks again to shop with us.

990B Norcross Industrial Court
Norcross, GA 30071
770-582-6688
Fax 866-673-3296
sales@etsdesign.com

Shipping: All orders will be shipped within 72 Business hours.

Damaged goods: Although we pack everything as good as we can, something might get damaged along the way. All damaged merchandise will claim through UPS or FEDEX. The process goes faster when buyer calls UPS direct and submit information. Please have your tracking number ready before you call.

If you prefer to have us file complains with UPS on your behalf, which will take a week or so longer, please email or fax us a copy of your invoice and clearly mark out the broken item. Once we get the claim approved with UPS, we can resend the item.

Return: Returned items will not be accepted unless it is clearly a manufacture issue. Accidentally chose the wrong color is not a reason for return any item.